Frequently Asked Questions
In line with Government guidelines, the following rides and attractions will be open from Monday 12th April 2021:
- Hill Train
- Castaway Camp
- LEGOLAND Express
- LEGO City Driving School
- Balloon School
- Mia’s Riding Adventure
- Thunder Blazer
- Desert Chase
- Aero Nomad
- Destiny’s Bounty
- Jolly Rocker
- Viking River Splash
- Sky Rider
- Fairy Tale Brook
- Coastguard HQ
- Fire Academy
- Pirate Falls
- Dragon’s Apprentice
- The Dragon (please be aware that all queuing will take place outside and guests will only enter the station when it is their turn to board)
- Merlin’s Challenge
- Spinning Spider
- DUPLO Dino Coaster
- DUPLO Express
- DUPLO Airport
- DUPLO Playtown
Unfortunately, we are unable to open our indoor rides from the 12th April and therefore the following attractions will be unavailable:
- LEGO Studios 4D
- Laser Raiders
- Scarab Bouncers
- LEGO NINJAGO™ The Ride
- LEGO City Deep Sea Adventure
- Haunted House Monster Party
- LEGO Reef
- Raft Racers
- Splash Safari and Drench Towers
Our new land – LEGO MYTHICA: World of Mythical Creatures – will open later this year.
Guests aged 11 and over* are required to wear face masks on all rides. We recommend you remove your face mask on our water rides.
Those who do not comply will be refused access to these rides. Please remember the simple rule – No Mask No Ride.
*Government exemptions are outlined here. People with certain health conditions and people with a disability are exempt. Water/splash rides also excluded.
Our socially-distanced character meet and greets, including the LEGO Friends, will be taking place and our characters can’t wait to see you! Please visit the LEGOLAND Windsor app on the day of your visit for timings.
In line with Government guidance, our live entertainment will not be running when we reopen on 12th April 2021.
Social distancing is everyone’s responsibility and you will see clear markers and signs within queues reminding you to keep a safe distance between other guests. Please always observe all of these markers.
To minimise contact between parties, some rows and seats on some rides may be left empty.
For everyone’s safety and to ensure the best possible guest experience we have reduced the number of guests that we let into the Resort each day.
Because of the social distancing markers in our queue lines and the need to leave some rows and seats empty on the rides, you may have to wait slightly longer for some rides at weekends and in school holidays.
We’ll be doing everything we can to keep queue times to a minimum and we thank you for your patience and cooperation as we all work together to make sure everyone has a brilliant, safe day out.
Please use the LEGOLAND Windsor app for up to date queue times and to help you plan your day.
All ride seats, restraints and surrounding areas will be regularly cleaned throughout the day, as well as before the Park opens and when it closes. We have installed hand sanitiser at the entrance and exit of each ride and we ask guests to use this before and after they ride, as well as regularly washing their hands during the day.