Join our team at the LEGOLAND® Windsor Resort!

The LEGOLAND^® Windsor Resort is a fun destination for families built around the iconic LEGO^® brick brand and we rely on our teams to provide a fantastic and memorable experience.

We have a team of permanent staff as well as recruiting every year for seasonal staff to join us – most roles start anytime from February and our season runs until November with opportunities for Christmas work too.

We recruit for part-time, weekend, full time and even overnight shift patterns and have roles across the Resort - check out where you could work below!

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The LEGOLAND Windsor Resort is delighted to hold the Level 2 Disability Confident Employer standard, demonstrating our commitment to recruiting and retaining disabled people and people with health conditions for their skills and talent, and providing opportunities to help them achieve their potential. We’re proud to be an equal opportunities employer and will  provide reasonable support to disabled applicants throughout the recruitment  process. If you feel that you need any additional support or reasonable  adjustments to take part in the interview process, please contact the  Recruitment Team on jobs@legoland.co.uk

At the LEGOLAND^® Windsor Resort we do it all For the Love of FUN! However, check out just a few of the awesome benefits you’ll have access to…

• Merlin Magic Pass – that’s 20 free tickets a year for you, your friends and family to use in any of our Merlin attractions, globally!
• LEGO^® Discount - 40% discount on LEGO online
• Retail & Restaurants Discount - 25% discount in retail stores and food and beverage outlets onsite at our attractions
• Perks at Work – all our employees have access to the benefits portal Perks at Work where you can find discounts on cinema tickets, retail, restaurants and more!
• Social – our Social Committee put on events throughout the season from quiz nights and treasure hunts at the Resort to discounted theatre trips and club nights
• Plus more - we also have a host of exclusive LEGOLAND benefits with offers and discounts with a range of local business

The LEGOLAND^® Windsor Resort is part of Merlin Entertainments and we’re the number 1 entertainment business in Europe and number 2 globally.

LEGOLAND is just one of the brands that are part of the Merlin family. There are many attractions globally including SEA LIFE, Madame Tussauds^™ and so much more! There are literally hundreds of attractions around the world. (And yes – our employees do get free tickets!)

Whether you’re with us for one season, three seasons or joining us on a permanent basis, we have huge opportunities to develop your skills and experience during your time with us, helping you to progress your career.

• CORE Courses - courses in Coaching, Recruitment, Managing Good Performance, Managing Poor Performance and Managing Sickness and Absence
• BUDDY UP - every new starter is offered a buddy – someone who will help you navigate your way around the department and the Resort. And once you’re settled, we can develop you to be an effective BUDDY to someone else
• Magic Masterclasses - we also offer masterclasses for ANYONE  in our business who wants to develop in a particular area. These include AWESOME Guest Service, Guest Conflict, Personal Branding, Presenting with Impact, Being effective with my time and Communication Mastery, our most popular Masterclass
• Employee Exchange Programmes - the opportunity to try out a role in another department or area of the Resort
• Rising Stars - for any employee in a frontline role wanting to develop themselves into the next stage of their career 

If you’re looking for a role that’s flexible, sociable, FUN and has bags of opportunity to support your return to work - welcome to LEGOLAND^® Build.

The LEGOLAND Windsor Resort is the ultimate destination for families, and we want to extend that reputation to how we recruit our teams. That's why we're launching the Build programme; a programme designed to help hard working candidates return to work after some time out of their career; be it to care for children, another family member or for any another reason. 

We have a variety of flexible shift patterns available starting at 20 hours a week up to full time, alongside a tailored induction programme, suite of Learning & Development courses AND a £150 allowance to spend on up-skilling or re-skilling in an area of your choice. You’ll also have access to a wide range of Apprenticeship courses across a variety of levels and subjects.

We’re looking for people who can work week days, either part time or full time (a minimum of 20 hours a week) and have permanent, year round contracts. Across the Resort we have two fantastic LEGO^® themed Hotels, 55 rides and attractions, 13 food and drinks units and 9 retail stores – welcome to a world of opportunity! We’re initially looking in our Operational teams; that’s our Rides team, Food & Beverage, Retail, Entertainments and in our Hotel but with an internal promotion rate of 81% in 2018, the sky’s the limit and once you’re in, you’re part of the Merlin family.

Not only do we have a huge amount of courses and development opportunities to help you progress within your role, there’s plenty of opportunity across the wider business and our operational staff have progressed into roles with Marketing, HR, Finance and Health & Safety to name a few.

As well as supporting your return to work, you can expect to:

• Earn up to £9.50 p/h depending on your role - and we pay fortnightly!
• Receive £150 towards a course of your choice
• An induction tailored to you specifically and your return to the workplace
• Your own workplace Buddy to ensure you’ve always got a friendly face and someone to answer your questions
• Access Learning & Development courses on: Recruitment, Coaching Skills, Managing Poor Performance, AWESOME Guest Service, Guest Conflict, Personal Branding, Presenting with Impact, Communication Mastery and many more
• Access a whole host of family friendly benefits! After 6 weeks you’ll get a Merlin Magic Pass – that’s 20 free tickets for you, your family and friends to enjoy across all our Merlin attractions! You’ll also get up to 50% of Merlin Annual Passes, 25% discount in Merlin retail shops and restaurants, 40% LEGO discount, discounted cinema tickets and much more!

The LEGOLAND Windsor Resort is an equal opportunities employer and will provide reasonable support to disabled applicants throughout the recruitment process. If you feel that you need any additional support or reasonable adjustments to take part in the interview process, please contact the Recruitment Team on jobs@legoland.co.uk

The LEGOLAND^® Windsor Resort’s primary concern is for children. We are delighted to support Merlin Entertainments’ special children’s charity – Merlin’s Magic Wand – who put the magic back into the childhoods of seriously ill, disabled and disadvantaged children across the world. By providing tickets and financial support in the form of travel grants, they help thousands of children and their families to have magical days out every year. For children who are too unwell for a day out, they deliver exciting Taking the Magic to the Children projects, ranging from sensory rooms to specially adapted playgrounds.

To find out more about Merlin’s Magic Wand, the eligibility criteria and how you can apply for tickets to LEGOLAND Windsor, please visit www.merlinsmagicwand.org Please note that Merlin’s Magic Wand works directly with children, families and organisations that will benefit from a day out and is unable to provide tickets to assist with fundraising through raffles and auctions.

Our local charity partner is Alexander Devine Children’s Hospice Service who we work with to arrange magical experiences for the families supported by the charity. The LEGOLAND Windsor Resort is also creating a sensory garden for the new Alexander Devine Children’s Hospice, which opens later in 2018. For more information visit www.alexanderdevine.org

Each year the LEGOLAND Windsor Resort donate a set of family tickets to  every child attending one of twelve, state first schools in Windsor. The Resort also has a partnership with the Royal Borough of Windsor and Maidenhead Children’s Services team to offer a set of free tickets to all foster carer families living within the Royal Borough.

• How can I contact you?

  Our Recruitment team will be happy to help with any queries you may have. Please call us on 01753 626543 or alternatively email us on jobs@legoland.co.uk.

• Why should I work for you?

  Wherever you are working within Merlin Entertainments Group, you are part of a leading company in the leisure and tourism business.

  We offer a highly rewarding, fun and motivating working environment while creating opportunities and challenges for our employees to fulfil their potential and feel part of the company's success.

  We also offer a range of permanent and temporary roles in various areas of the business to suit the needs of different people.

• How do I apply?

  You can apply and search for our current vacancies using our Job Search. Simply select a role that interests you and if the job description sounds perfect for you, click on the ‘apply' button to submit an online application form.

  Our vacancies change often so please do check back as your dream job may become available at any moment. Permanent roles will become available throughout the year, and our peak seasonal recruitment typically opens for application in December.

  We also recruit around March-April for our peak summer period and in September for our Halloween festivities.

  You can also search for a role at one of our other attractions via the recruitment website.

• What information will the online application ask for?

  It is advisable to have the following information to hand:

  • Personal Details
  • Education
  • Employment History
  • References
• What happens once I apply?

  You’ll receive an email confirmation when your application has been submitted. Once your application has been reviewed, we will contact you to discuss your application.

• How long does it take to fill out an online application form?

  The time it takes is really up to you. Comprehensive applications will help us review your application more effectively and efficiently.

  We receive a high volume of applications for the roles available so this is your chance to stand out with your skills and enthusiasm.

• Will I know if my application has been unsuccessful?

  Yes – we’ll contact you either way to let you know whether or not you’ve been successful.

• What’s the selection process?

  You’ll normally be invited to an Assessment Centre and/or interviews, depending on the role.

  Please remember your log-in details as you will need them again if you are attending an Assessment Centre.

• What happens at an Assessment Centre?

  It varies from role to role but it will most likely include short team exercises and an interview.

  It’s the ideal chance to find out more about what it’s like to work for us, and for us to learn more about you.

  Assessment Centres help determine whether we are the right fit for each other and we always try to make it fun.

• What’s the dress code at an Assessment Centre or interview?

  We'd recommend smart-casual attire. As first impressions are very important, we'd advise against jeans, trainers and sportswear.

• What happens after an Assessment Centre or interview?

  We will be in touch to confirm the outcome.

• Are there any age restrictions?

  Age restrictions apply to some roles due to Health & Safety Legislation, Licensing Laws and insurance needs. However, these requirements will be discussed at the interview stage.

  For applicants under the age of 18 years old, please note that we comply with the Child and Young Workers Regulations.

• What will my shifts be?

  Shifts vary depending on the role and department. We will discuss the details with you at the recruitment stage.

• What is the company social scene like?

  All areas of Merlin have their own social clubs that hold events throughout the year. After-work drinks and department nights out are also popular. Our Resort Social Club runs regular events and membership entitles you to a whole host of discounts.

• Is it a very formal environment to work in?

  How can it be when our focus is fun?

  We firmly believe that the happier you are in your work, the more our guests will enjoy being here.

  Without a doubt, the roles can be tough and demanding – it takes a special kind of person to be as friendly and positive at the end of the day as they are at the beginning. However, our teams are welcoming, committed and support each other to get the job done.

  On top of that, all our managers operate an open door policy, so there's always someone you can talk to.

• Will I get free tickets?

  Yes! We’ll issue you with a pass that allows you, and your friends and family, to enjoy many of our fabulous attractions and theme parks.