Skip to main content

Contact Us

We're here to help!

If you have questions about your upcoming visit, there are many ways we can help.

Squid Surfer

Help Centre

If you have any unanswered questions about your upcoming visit, simply take a look at our Frequently Asked Questions - it's the best place to get the help you need.

View our Help Centre


Drop us a line

If you need to send us an email or ask a question you can use our contact form.

Contact Form

Fire Academy at the LEGOLAND Windsor Resort

Live Chat

You can live chat with us generally between 10am – 4pm Monday to Friday.

Live Chat

A Pirate Room at the LEGOLAND Resort Hotel

LEGOLAND® Holidays

If you have a query surrounding your short break to the LEGOLAND® Windsor Resort, please get in contact with our dedicated LEGOLAND Holidays team.

Short Breaks Help

Laser Raiders at the LEGOLAND Windsor Resort

Customer Service

We understand the importance of guest feedback here at the LEGOLAND Windsor Resort and we are keen to hear about your experience.

Leave Feedback

LEGO® NINJAGO® The Ride at the LEGOLAND Windsor Resort

Lost Property

We hope to reunite all guests with any items they have lost during their visit to the LEGOLAND Windsor Resort. If you have lost an item, simply report it to the team.

Report a Lost Item

Miniland at the LEGOLAND Windsor Resort


If you need to reach out to us by phone, you can call us on 01753 626 416.

Our lines are open Monday - Friday 10am to 4pm. Please note we cannot sell tickets on this number or handle hotel/short break queries.

Covid-19 – Information for Guests - 23rd March 2020

Further to recent updates from the Government on the response to the Covid-19 coronavirus outbreak, we have taken the very difficult decision to close the LEGOLAND Windsor theme park and Resort Hotels as a precautionary measure. The health and wellbeing of our employees and guests is always our priority and we believe that this is the right decision to continue to protect everyone.

Please review the FAQs below to find out how your booking is affected and who to contact if you need further assistance.

More Information

Last updated 23/03/2020