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Contact Us

We're here to help!

If you have questions about your upcoming visit, there are many ways we can help.

Fire Academy at the LEGOLAND Windsor Resort

Live Chat

You can live chat with us generally between 9.30am-4pm Monday to Friday.

Live Chat

Squid Surfer

Help Centre

If you have any unanswered questions about your upcoming day trip, simply take a look at our Frequently Asked Questions - it's the best place to get the help you need.

View our Help Centre

LEGO Reef

Have a Question?

If you need to send us an email or ask a question you can use our contact form.

Contact Form

A Pirate Room at the LEGOLAND Resort Hotel

LEGOLAND® Holidays & Hotel Stays

If you have a query surrounding your short break to the LEGOLAND® Windsor Resort, please get in contact with our dedicated LEGOLAND Holidays team.

Short Breaks Help & Contact

Laser Raiders at the LEGOLAND Windsor Resort

Customer Service

We understand the importance of guest feedback here at the LEGOLAND Windsor Resort and we are keen to hear about your experience.

Leave Feedback

LEGO® NINJAGO® The Ride at the LEGOLAND Windsor Resort

Lost Property

We hope to reunite all guests with any items they have lost during their visit to the LEGOLAND Windsor Resort. If you have lost an item, simply report it to the team.

Report a Lost Item

Miniland at the LEGOLAND Windsor Resort

Telephone

Day Visits:

If you need to reach out to us by phone, you can call us on 01753 626 416. Our lines are open Monday - Friday 10am to 4pm. Please note we cannot sell tickets on this number or handle hotel/short break queries.

Short Breaks & Hotel information:

Please visit our contact us information linked below, or you can call us on 0300 332 1421 on Monday - Friday 9am - 9pm and Saturday - Sunday 9am to 5.30pm. Calls are charged at your local rate.

Contact Us About Your Short Break/Hotel Stay

UK Claims Notification Enquiries

The UK Employers Liability Insurance Policy and the Global Public Liability Insurance Policy are both held with Chubb European Group Limited under Policy Number UKCANC33447.

Claims are administered by Sedgwick and should be submitted via the claims portal. The portal ID is D00029.

If you do not have access to the claims portal, claims should be submitted to Merlin@uk.sedgwick.com