We're here to help!
If you have questions about your upcoming visit, there are many ways we can help.
You can live chat with us generally between 9.30am-4pm Monday to Friday.
If you have any unanswered questions about your upcoming day trip, simply take a look at our Frequently Asked Questions - it's the best place to get the help you need.
Have a Question?
If you need to send us an email or ask a question you can use our contact form.
LEGOLAND® Holidays & Hotel Stays
If you have a query surrounding your short break to the LEGOLAND® Windsor Resort, please get in contact with our dedicated LEGOLAND Holidays team.
We understand the importance of guest feedback here at the LEGOLAND Windsor Resort and we are keen to hear about your experience.
We hope to reunite all guests with any items they have lost during their visit to the LEGOLAND Windsor Resort. If you have lost an item, simply report it to the team.
If you need to reach out to us by phone, you can call us on 01753 626 416. Our lines are open Monday - Friday 10am to 4pm. Please note we cannot sell tickets on this number or handle hotel/short break queries.
Short Breaks & Hotel information:
Please visit our contact us information linked below, or you can call us on 0300 332 1421 on Monday - Friday 9am - 9pm and Saturday - Sunday 9am to 5.30pm. Calls are charged at your local rate.
UK Claims Notification Enquiries
The UK Employers Liability Insurance Policy and the Global Public Liability Insurance Policy are both held with Chubb European Group Limited under Policy Number UKCANC33447.
Claims are administered by Sedgwick and should be submitted via the claims portal. The portal ID is D00029.
If you do not have access to the claims portal, claims should be submitted to Merlin@uk.sedgwick.com