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Charity Policy

LEGO Friends at Merlin's Magic Wand Fun Festival

Merlin's Magic Wand

The LEGOLAND® Windsor Resort’s primary concern is for children. We are delighted to support Merlin Entertainments’ special children’s charity – Merlin’s Magic Wand – who supports children facing challenges of serious illness, disability or adversity around the world.

By providing tickets and financial support in the form of travel grants, they help thousands of children and their families to have magical days out every year. For children who are too unwell for a day out, they deliver exciting Taking the Magic to the Children projects, ranging from sensory rooms to specially adapted playgrounds.

To find out more about Merlin’s Magic Wand, the eligibility criteria and how you can apply for tickets to LEGOLAND Windsor, please visit www.merlinsmagicwand.org 

Please note that Merlin’s Magic Wand works directly with children, families and organisations that will benefit from a day out and is unable to provide tickets to assist with fundraising through raffles and auctions.

Legoland Sensory Garden At Alexander Devine Children's Hospice Service (19)

Local Charities

Our local charity partner is Alexander Devine Children’s Hospice Service who we work with to arrange magical experiences for the families supported by the charity. The LEGOLAND Windsor Resort created a sensory garden for the new Alexander Devine Children’s Hospice. For more information visit www.alexanderdevine.org

The LEGOLAND Windsor Resort also has a partnership with the Royal Borough of Windsor and Maidenhead Children’s Services team to offer a set of free tickets to all foster carer families living within the Royal Borough.

Covid-19 – Information for Guests

The LEGOLAND Windsor Resort is currently closed. We’re working hard to make sure that when we are able to reopen, it will be in safest way possible and we’ll be sharing more information about our reopening plans soon.

Have a short break booked before 3rd July 2020? We can move your stay date with no extra cost!
For guests with short breaks arriving up to and including 3rd July 2020, we have relaxed our usual terms and conditions so you can now reschedule your break to another date in the 2020 season with no additional cost*. Please click here to rearrange your booking.
*Subject to availability.

Have a park ticket booked before 3rd July 2020?
If you have a park ticket for dates up to and including 3rd July 2020 your ticket will be valid for use during the 2020 season, which runs until 1st November, and no further action is required. Your ticket will be valid for use on selected dates depending on the date it was originally purchased for - please click the link below for more details.
Keep smiling, clapping and supporting each other and we’ll see you soon!

More Information & FAQs