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Useful Guides

Top Tips

Before You Visit

Girl meeting Ollie the Dragon

Book your tickets in advance & save

Buy your tickets online and save up to 40% compared to the gate price. Print your tickets at home or bring them on your phone to enjoy faster entry into the Resort.

Book Now

Families smiling on Dragon's Apprentice at the LEGOLAND Windsor Resort

Measure your child's height

Measure your child's height and plan the rides and attractions you want to visit by checking our ride restrictions guide.

Boy and girl with LEGO model of Knight and Dragon

Check for scheduled closures

Any scheduled closures will be communicated via our website.

View Scheduled Closures

Family using LEGOLAND app in Miniland at the LEGOLAND Windsor Resort

Connect to the WiFi during your visit

Follow these easy steps to connect to WiFi during your visit:

- Check your device has WiFi switched to ‘on’

- Select ‘LEGOLAND Windsor’ from the available WIFI network list

- Open your browser and follow the on screen instructions to register or log on.

Family sat on bench using LEGOLAND Windsor app

Download the free LEGOLAND App

Download our App for queue times, show times, retail and dining information, exclusive offers and special activities are all available to access via the App. Maps are also available to collect from our Admissions team at The Beginning.

Download Now

Family next to Dinosaur models in The Beginning of the LEGOLAND Windsor Resort

Plan to arrive nice and early

Our turnstiles open at 9.30am and you can enjoy The Beginning area before the majority of our rides and attractions open at 10am.

Your Day at LEGOLAND®

Children driving cars at LEGO® City Driving School at LEGOLAND® Windsor Resort

Bag searches upon entry

We operate bag searches upon entry. Please ensure you are not in possession of any glass, bottle openers, sharp objects or alcohol. Our Security team will search all bags upon arrival before guests head into The Beginning area.

Guest with prepaid tickets can then head straight to the turnstiles for quick and easy entry.

Birthday Parties at the LEGOLAND Windsor Resort

Celebrating a birthday?

Head to Guest Services to collect a free birthday badge!

LEGO Friends singing and dancing in LEGO Friends to the Rescue

Watch a show!

There are LEGO® Friends and Puppets performing across the Resort. Download the App for show times and get ready to join in – they all love a bit of audience participation.

View Shows & Entertainment

Family enjoying Fire & Ice Freefall in LEGO MYTHICA

Ride Closures

If you come across a ride that has had to close, please be assured our teams are working hard to reopen it as soon as possible. Head to the App to see which attractions are nearby that you can enjoy in the meantime.

To help reduce ride downtime throughout your visit, make sure you follow all instructions from the ride operator and stay seated throughout the ride.

Family shopping for LEGO in The BIG Shop

The LEGO® Big Shop

The LEGO Big Shop is very popular at the end of the day. The store is much quieter between 12pm - 4pm so we would recommend heading there between these times. Any purchases can be stored in Shopper Services for collection later on or sent directly to the LEGOLAND® Windsor Resort hotel if you’re staying onsite.

Family looking at London landmarks in Miniland at the LEGOLAND Windsor Resort

Quieter Park Areas

Looking for quieter areas during peak periods? Take a stroll around Miniland and check out the fun facts that are dotted around the area.

You can also head up to the Model Making Studio to see how the models are made too or pop into the LEGO® Reef to create a LEGO fish and watch it swim across the wall!

The Sensory Space lights at the LEGOLAND Windsor Resort

Total Sensory Space

The Total Sensory Space in Heartlake City is the perfect place for guests with additional needs to get some quiet time away from the noise of a busy theme park.

Find Out More

Charged Up logo

Phone Running Out of Battery?

Now you can ensure that you’re never running on a low battery thanks to the ChargedUp portable phone chargers. With charging stations available across the Resort, simply download the ChargedUp app, locate a charging station, scan the QR code and unlock your portable power bank.

https://chargedup.green/

Family with LEGO model of Kai from LEGO NINJAGO

Share your visit

Don’t forget to share your visit with us at one of our Touch Screen Survey Points, on TripAdvisor or on social media, using the hashtag #BuildingMemories

Leave us a review on TripAdvisor

Family getting soaked on Pirate Falls log flume at the LEGOLAND® Windsor Resort

More Information

Head to The Help Centre for FAQs and more helpful tips for your visit!

Visit the Help Centre