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Annual Pass Prebooks

NEW Passholder Pre-Book Hub

Following Passholder feedback, we have introduced a new Passholder Pre-Book Hub, making it easier than ever for you to make reservations. 

Both LEGOLAND and Merlin Annual Passholders can register their passes using this Pre-Book Hub, which will store your pass details and enable you to book tickets for your family and friends quickly and simply.

Create your account or log in to get started today!

Visit Pre-Book Hub

Things to note before making your Passholder account:

  • You can access the Pre-Book Hub here
  • Please use the email address which is linked to your LEGOLAND or Merlin Annual Pass
  • You don't need to create an account for every Passholder in your group - you can create just one and add any additional passes to your account
  • If you hold a LEGOLAND Adult & Toddler Annual Pass, please remember to add both the Adult and the Toddler pass to your account as both guests will need a ticket to enter
  • Any existing pre-bookings will have been moved into the new Hub

How to book your tickets

Create your Passholder account

Click the link above to create your Passholder account. Follow the steps and verify your identity by email.

Add your Pass(es)

Once you're logged in, click 'add pass' to get started by adding your Pass ID and verifying by email. Your pass will then appear in your account on every visit, so you don't need to enter every time! You can add any additional family or friends to your account here - they will need to verify this request via email.

Create a Booking

To create a new booking, click 'book a new trip', where you can choose where and when you want to visit and who will be attending. Click confirm and the booking will be completed and a confirmation email will be sent to you.

View your upcoming trips

All your upcoming trips can be found on the Hub homepage, where you can view your tickets and add to your iPhone or Android wallet.

Enjoy your day out!

You're now ready to have an awesome day out with your family and friends!

Changing your bookings

Need to amend a booking?

To amend your booking, simply find the booking you want to change and click the pencil icon. You can then change who's attending and the date and time of your visit.

Need to cancel a booking?

If you need to cancel, just click the bin icon and confirm. The booking will then disappear from your upcoming trips.

Family on LEGO® NINJAGO® The Ride at the LEGOLAND Windsor Resort

Want to visit on an Exclusion Day?

You can purchase an upgrade ticket from just £15 per person, per day using the link below. Just bring your valid LEGOLAND or Merlin Annual Pass with you on the day along with your upgrade ticket.

Please note that tickets are subject to availability and are available on selected exclusion days only.

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