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City Walk Pizza Pasta

Take a break to feast on our favourite freshly hand-made pizza and pasta dishes!

Day Visit FAQs

I have 2021 free return visit tickets on my booking, do I have to pre-book these tickets before my visit?

To book your 2021 free return visit tickets, please follow the directions on your original print at home tickets.

Do your Food and Beverage outlets cater for those with dietary requirements and/or allergies?

Unfortunately, we cannot guarantee that our food is free of nut traces.

Are there any queue free attractions?

Queue free attractions include:

Do you offer free WiFi?

  Follow these easy steps to connect to WiFi during your visit: Check your device has WiFi switched to ‘on’ Select

Do I need to pre-book with my Sun Superdays free Tickets?

If you require additional tickets for children who are under 0.9m and therefore free to visit, you can get a ticket on the

What documentation do you require for a carer ticket?

Guests able to provide evidence of their disability will be entitled to bring a carer free of charge.  

Do I get free parking with my Merlin Pass?

Standard and Discovery Merlin Pass holders do not receive free parking at Alton Towers Resort and therefore must purchase

Why are children under 0.9m free instead of those aged under 3 years?

We review our entry policies each year with the objective of ensuring the maximum number of guests can enjoy a day out at

Can I change the date of the free tickets I have claimed through The Sun Superdays promotion?

In accordance with the Terms & Conditions of the Sun Newspaper offer, tickets from the Sun

How do I get the free entry ticket for my child under 0.9m if I have pre-booked tickets?

All children under 0.9m enter LEGOLAND Windsor Resort for free!  
Day Visits Help Centre

Short Breaks FAQs

Do carer's go free for Shortbreaks?

What do I need to bring for my free carer ticket?

I have purchased the 2nd free offer.

on your confirmation (for example, 2nd Day FREE) must be used on consecutive days.

Does my child / children get a free gift at the hotel?

Staying at our LEGOLAND® Resort Hotel or LEGOLAND® Castle hotel, your little ones will have to complete the treasure hunt

In-room facilities

Free LEGO® gift.

Is there wi-fi access at the hotel?

The LEGOLAND® Resort Hotel has high-speed Wi-Fi which is free of charge for all Hotel guests.

Premium Wizard's Room

Free parking.

Premium Knight's Room

Free parking.

Bed & Breakfast

Fully theme room and a free LEGO gift.  

Premium Adventure Room

Free LEGO® gift.

Standard Pirate Room

Free parking.
Short Breaks Help Centre