Ride Access Pass

Accessibility

The Ride Access Pass provides a queuing adjustment for guests who are unable to stand in standard ride queues due to a disability or medical condition. To use the Ride Access Pass, you must pre-book via the Merlin Ride Access Pass App before each visit. We recommend booking as early as possible to avoid disappointment.

Family on LEGO® NINJAGO® The Ride at the LEGOLAND Windsor Resort

Apply for a Nimbus Card

All Nimbus Access Card applications must be completed online, at least 3 months before your visit.

Applications will need to be submitted through our partner, Nimbus Disability, a social enterprise and an organisation run by and for disabled people and is recognised as a lead authority on accessible ticketing in the UK.
The team at Nimbus Disability will process your registration within 72 hours to assess your needs and determine eligibility for RAP.
Approved applications will receive their Access Card number via email. Already have an Access Card? Skip to step 2

Apply now

Families riding DUPLO® Dino Coaster at the LEGOLAND® Windsor Resort

Download the app and pre-book your visit

Download the Merlin Ride Access Pass app on iOS or Android and sign in with your Nimbus Access Card number to pre book your Ride Access Pass reservation.

Top tip: When you download the App please allow location services, camera and notification settings, you will need to use these; along with Wi-Fi whilst you are at the attraction and using the app.