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Terms & Conditions: Sales & Promotions

VIP Advent Promotion

  • Each day from December 9th – 13th inclusive LEGOLAND Windsor Resort will make available on its website eight (8) VIP Gold Experience tickets at the discounted rate of £35GBP. These tickets will be valid only on specific days in the 2020 season.
  • The tickets will be available from midday and released by LEGOLAND Windsor Resort as close to this time as is possible.
  • The tickets will be available until such time as they sell out or until 11:59am the following day, whichever is soonest.
  • The tickets will only be valid on the date selected and cannot be exchanged for use on another day or refunded under any circumstances.
  • Tickets are only secured once a successful purchase and confirmation containing the tickets is received. For the avoidance of doubt selecting tickets in the webstore, adding to a cart or any other stage in the booking process does not constitute a successful purchase.
  • There are no concessionary tickets available alongside these tickets; each member of the party on your visit date will need a valid ticket either as part of the advent promotion or a full priced alternative.
  • We reserve the right to remove, suspend or modify this offer at any time without prior notice.
  • The resale of these tickets is strictly prohibited and will immediately void the tickets in question, along with any associated with the order.
  • The website will be updated to reflect once each day’s allocation has sold out.
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We’re getting ready to welcome you back!

In preparation for reopening we are introducing new hygiene and safety measures across the Resort. Here is our Operations Director, Karen, with more detail on the changes we are making for your safe return
In line with current Government guidance, we hope to be able to reopen on Saturday 4th July 2020. Keep an eye on our website over the next few weeks for a definite reopening date and more information about how to pre-book your tickets.

Have a short break booked before 3rd July 2020? We can move your stay date with no extra cost!
For guests with short breaks arriving up to and including 3rd July 2020, we have relaxed our usual terms and conditions so you can now reschedule your break to another date in the 2020 season with no additional cost*. Please click here to rearrange your booking.
*Subject to availability.

Have a park ticket booked before 3rd July 2020?
If you have a park ticket for dates up to and including 3rd July 2020 your ticket will be valid for use during the 2020 season, which runs until 1st November, and more details on how to pre-book will be coming soon. Your ticket will be valid for use on selected dates depending on the date it was originally purchased for - please click here for more details.

Keep smiling, clapping and supporting each other and we’ll see you soon!