Terms & Conditions: VIP Christmas Experience

VIP Christmas Experience Terms & Conditions

1. General:

1.1 This experience is non-refundable; one date change is permitted subject to availability.

1.2 Payment must be made in full at point of booking and will confirm your visit.

1.3 With the exception of the car park, hotel facilities are not available for use to non-residents.

1.4 CLUB VIP, Merlin Annual Pass and LEGOLAND® Annual Pass members are not entitled to the inclusions of this experience as part of their standard entry covered in their Annual Pass inclusion.

1.5 Only guests on a full paying ticket are subject to consume all inclusions of the experience outlined in section 2.

 

2. Package Inclusions:

VIP Christmas Experience:​

2.1 All Day Entry into the Resort ​

2.2 All Day VIP Ride Access​

2.3 Complimentary parking in our Resort Hotel car park​

2.4 Exclusive access through our Resort Hotel​

2.5 Exclusive VIP Lanyard​

2.6 Exclusive VIP POP Badge​

2.7 Festive Driving Licence Per Child (3-15 years old)​

2.8 LEGO® Gift Per Child (3-15 years old)​

​

Premium VIP Christmas Experience: ​

2.9 All Day Entry into the Resort ​

2.10 All Day VIP Ride Access​

2.11 Complimentary parking in our Resort Hotel car park​

2.12 Exclusive access through our Resort Hotel​

2.13 Exclusive VIP Lanyard​

2.14 Exclusive VIP POP Badge​

2.15 Festive Driving Licence Per Child (3-15 years old)​

2.16  Choice of a LEGO® Gift Per Child (3-15 years old)​

2.17 Private VIP Host for up to 3 hours​

2.18 Unlimited On Park Dining with your VIP Host​

2.19 Private Meet and Greet with Father Christmas​

2.20 Festive Photo Bundle​

2.21 LEGO® Build​

​

Ultimate VIP Christmas Experience: ​

2.22 All Day Entry into the Resort ​

2.23 All Day VIP Ride Access​

2.24 Complimentary parking in our Resort Hotel car park​

2.25 Exclusive access through our Resort Hotel​

2.26 Exclusive VIP Lanyard​

2.27 Exclusive VIP POP Badge​

2.28 Festive Driving Licence Per Child (3-15 years old)​

2.29 Choice of a LEGO® Gift Per Child (3-15 years old)​

2.30 Private VIP Host for the day​

2.31 Unlimited On Park Dining with your VIP Host​

2.32 Private Meet and Greet with Father Christmas​

2.33 Festive Photo Bundle​

2.34 LEGO® Build​

2.35 Extra Gift from Santa ​

2.36 Round of Adventure Golf per person​

2.37 Breakfast meal per guest​

 

3. Unlimited Food and Beverage:

3.1 Your VIP Host is able to facilitate unlimited dining at all food outlets across the Park, subject to availability. Food and Drink in the LEGOLAND® Resort Hotel, LEGOLAND® Castle Hotel and LEGOLAND® Woodland Village is chargeable as normal.

3.2 Only the VIP Host is able to retrieve the food and drink, they must be present at point of transaction – all food and drink are subject to the fair usage policy outlined in point 3.3.

3.3 The ‘Fair Usage Policy’ covers that all food and beverage consumed within the ‘Unlimited Food and Beverage’ inclusion must be reasonable and consumed by the end of your hosted experience. *All food and beverage requests are at the discretion of the VIP Host.

 

4. Private meet with Father Christmas:

4.1 Your gift from Father Christmas is as selected on the pre-arrival form. Once the gift has been given out, it is non exchangeable, and non-transferable. If you fail to complete the pre-arrival form more than 48hrs in advance of your visit, a gift will be selected for you – and this will be subject to the same terms. All gift options are subject to change and availability.

4.2 Your Father Christmas visit slot is pre-determined and arranged by your host. Should you want to visit outside of this slot, you may be required to wait.

 

5. VIP Hosted Experiences

5.1 Premium VIP Christmas Experience - Your three-hour timeslot runs from your start time (10am or 2pm), if you are late, no additional time will be added.​

5.2 Ultimate VIP Christmas Experience – Your full-day hosted experience will start from 10am until official Resort closing time, if you are late, no additional time will be added.

 

6. Further agreements

6.1 By agreeing to these terms and conditions you are also agreeing to the overall LEGOLAND® Windsor Resort terms and conditions which can be found here. 

6.2 By agreeing to these terms and conditions you are also agreeing to the overall VIP terms and conditions which can be found here.