VIP Platinum Experience Terms & Conditions
- General
1.1 One (1) VIP Host can accompany up to ten (10) persons, additional hosts can be requested subject to availability and additional charges may apply.
1.2 Payment must be made in full at point of booking and will confirm your visit.
1.3 With the exception of the car park, hotel facilities are not available for use to non-residents.
1.4 CLUB VIP, Merlin Annual Pass and LEGOLAND® Annual Pass members are not entitled to the inclusions of this experience as part of their standard entry covered in their Annual Pass inclusion.
1.5 Your hosted session begins and ends at the Park opening and closing time of your visit date.
1.6 Only guests who have paid for the VIP Platinum Experience will be entitled to accompany the group during their visit. Guests on a paid for VIP Platinum Experience will be entitled to receive the inclusions outlined in point 2.
1.7 LEGO® gifts will be given to guests on a child’s ticket applicable to guests aged 15 and under – gifted items are not exchangeable or refundable.
- Package Inclusions:
The VIP Platinum Experience 2024 has the following inclusions. The LEGOLAND® Windsor Resort may, at any time, in its absolute discretion, change the inclusions of any VIP package inclusions at any time.
2.1 All Day Entry
2.2 VIP Priority Ride Access
2.3 Complimentary parking in our LEGOLAND® Resort Hotel
2.4 Exclusive access through our LEGOLAND® Resort Hotel
2.5 Exclusive VIP Lanyard
2.6 Exclusive VIP Pop Badge
2.7 LEGO® City Driving School Photo License (3-15 year olds)
2.8 Pirate Goldwash - Panning for Gold (3-15 year olds)
2.9 Unlimited Digital Photo Pass
2.10 LEGO® Gift (for 3-15 year olds)
2.11 Private VIP Host
2.12 Unlimited dining on Park
2.13 Preferred show seating
- Unlimited Food and Beverage:
3.1 Your VIP Host is able to facilitate unlimited dining at all food outlets across the park, subject to availability. Food and Drink in the LEGOLAND® Resort Hotel, LEGOLAND® Castle Hotel and LEGOLAND® Woodland Village is chargeable as normal.
3.2 Only the VIP Host is able to retrieve the food and drink, they must be present at point of transaction – all food and drink is subject to the fair usage policy outlined in point 3.3.
3.3 The ‘Fair Usage Policy’ covers that all food and beverage consumed within the ‘Unlimited Food and Beverage’ inclusion must be reasonable and consumed by the end of your hosted experience. All food and beverage requests are at the discretion of the VIP Host.
3.4 Unlimited dining in the VIP Platinum Experience package is not applicable for dining within the Resort Hotel, Castle Hotel, Retail outlets or third party outlets.
- Further agreements
4.1 By agreeing to these terms and conditions you are also agreeing to the overall LEGOLAND® Windsor Resort terms and conditions which can be found here.
4.2 By agreeing to these terms and conditions you are also agreeing to the overall VIP terms and conditions which can be found here.
