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Accessibility Enquiries

Guests With Specific Needs

Register for reasonable adjustments at the LEGOLAND® Windsor Resort by completing the Accessibility Enquiries Form below in advance of your visit. To ensure the Resort is as accessible as possible for you, and to allow us to provide you with accurate information on adjustments we may be able to fulfil, we request that correct documentation be added to your enquiry. 

All details given in the form below must be that of the person who the accessibility enquiry is for. We advise guests complete this form on a computer and ensure that the attached documentation is under 4mb.

Download our 2020 Accessibility Guide

Rides & Attractions Restriction Guide

Further information on specific ride and attraction access is available in the restrictions guide.

Download Restrictions Guide

Any Questions?

For answers to all our frequently asked questions, please view the accessibility section of our help centre.

View Help Centre

Ride Access Application Form

For 2020 you now only need to register once for a Ride Access Pass and if accepted your reference number will be accepted at LEGOLAND Windsor Resort, Thorpe Park Resort, Chessington World of Adventures Resort and Alton Towers Resort for 2 years.

With this in mind, please apply for the attraction that you plan to visit first, to ensure the team are able to finalise your application on your visit. Once accepted you will be directed to create an ID card via the chosen attraction's website that will be available for collection on your first visit.

Following the announcement that LEGOLAND Windsor will be reopening on 4th July, we are now accepting applications for Ride Access Passes. Please note that applications will be responded to after this date.

Apply for Ride Access Pass Registration

For the purposes of this registration, examples of 'cognitive conditions' include Autism, ADHD, anxiety etc.
Please refer to the Accessibility Guide for any mobility requirements.
Please refer to the above link for information on the accepted documentation. If you would like to attach more than one document, please select all documents at once before confirming.