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Accessibility Enquiries

Guests With Specific Needs

Register for reasonable adjustments at the LEGOLAND® Windsor Resort by completing the Accessibility Enquiries Form below in advance of your visit. To ensure the Resort is as accessible as possible for you, and to allow us to provide you with accurate information on adjustments we may be able to fulfil, we request that correct documentation be added to your enquiry. 

All details given in the form below must be that of the person who the accessibility enquiry is for. We advise guests complete this form on a computer and ensure that the attached documentation is under 4mb.

Download our 2019 Accessibility Guide

Rides & Attractions Restriction Guide

Further information on specific ride and attraction access is available in the restrictions guide.

Download Restrictions Guide

Any Questions?

For answers to all our frequently asked questions, please view the accessibility section of our help centre.

View Help Centre

Ride Access Application Form

For 2020 you now only need to register once for a Ride Access Pass and if accepted your reference number will be accepted at LEGOLAND Windsor Resort, Thorpe Park Resort, Chessington World of Adventures Resort and Alton Towers Resort for 2 years.

With this in mind, please apply for the attraction that you plan to visit first, to ensure the team are able to finalise your application on your visit. Once accepted you will be directed to create an ID card via the chosen attraction's website that will be available for collection on your first visit.

Please be aware that, due to current circumstances, Ride Access Pass applications are currently closed. Once our attractions have reopened, please return to this page to apply.

Covid-19 – Information for Guests

The LEGOLAND Windsor Resort is currently closed. We’re working hard to make sure that when we are able to reopen, it will be in safest way possible and we’ll be sharing more information about our reopening plans soon.

Have a short break booked before 3rd July 2020? We can move your stay date with no extra cost!
For guests with short breaks arriving up to and including 3rd July 2020, we have relaxed our usual terms and conditions so you can now reschedule your break to another date in the 2020 season with no additional cost*. Please click here to rearrange your booking.
*Subject to availability.

Have a park ticket booked before 3rd July 2020?
If you have a park ticket for dates up to and including 3rd July 2020 your ticket will be valid for use during the 2020 season, which runs until 1st November, and no further action is required. Your ticket will be valid for use on selected dates depending on the date it was originally purchased for - please click the link below for more details.
Keep smiling, clapping and supporting each other and we’ll see you soon!

More Information & FAQs