Guests With Additional Needs
Guests With Specific Needs
There are certain rides and attractions that may not be suitable for all and they can be physically demanding and vigorous in normal operation and in the eventuality of a ride evacuation. The rides and attractions have strict instructions and operating requirements that must be complied with to ensure the safety of our guests and staff.
Please ensure that you comply with all the instructions and ride restrictions for each ride. The ride information and restriction boards are positioned at the entrances of all rides and attractions and can also be found in our Resort Guide. Guests who have had recent injuries, medical conditions or mobility limitations should also consider the ride restrictions and if they are in any doubt are to ask the ride host before boarding. Your safety is our number 1 priority, the ride restrictions are present for your safety and the refusal of access on to a ride for health and safety reasons does not constitute discrimination.
Download 2021 Accessibility Guide
Rides & Attractions Restrictions Guide
Further information on specific ride and attraction access is available in the restrictions guide.
Download Restrictions Guide
Download our access guide below for information about the accessibility of all aspects of our theme park.
Download Access Guide
Ride Access Pass
To find out more information about the Ride Access Pass and to apply, please click on the link below.