GUESTS WITH ADDITIONAL NEEDS

LEGOLAND® Windsor Resort welcomes visits by guests with disabilities and reduced mobility and we will do everything possible to ensure a safe and enjoyable visit.

Guests With Specific Needs

There are certain rides and attractions that may not be suitable for all and they can be physically demanding and vigorous in normal operation and in the eventuality of a ride evacuation. The rides and attractions have strict instructions and operating requirements that must be complied with to ensure the safety of our guests and staff.

Please ensure that you comply with all the instructions and ride restrictions for each ride. The ride information and restriction boards are positioned at the entrances of all rides and attractions and can also be found in our Resort Guide. Guests who have had recent injuries, medical conditions or mobility limitations should also consider the ride restrictions and if they are in any doubt are to ask the ride host before boarding. Your safety is our number 1 priority, the ride restrictions are present for your safety and the refusal of access on to a ride for health and safety reasons does not constitute discrimination. 

DOWNLOAD ACCESSIBILITY GUIDE

DOWNLOAD 2019 ACCESS GUIDE

Rides & Attractions Restrictions Guide

Further information on specific ride and attraction access is available in the restrictions guide.

Download Restricitons Guide

full LEGOLAND® accessibility information 

Hiring a Mobility Scooter

Have an AWESOME day with your family and experience the LEGOLAND Windsor Resort without the worry. Reserve before you visit and make the most of your day!

Mobility Scooters are available to hire from from The Little Shop located in The Beginning.

The hire charge for the vehicle will be £40. There will also be a £50 holding deposit that we request, to ensure that the vehicle is returned in the same condition and on the same date. The holding deposit will be refunded once the vehicle is returned to The Little Shop, only. If you experience any issues with your vehicle, you can go to any shop in the Resort for assistance.

Please note: There are a limited number available on a first come first serve basis. Minimum age is 14. You will be required to complete a disclaimer and terms of use policy when hiring a mobility scooter on site.

Reserve Your Mobility Scooter